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Most helpful review
1.6
Details
I have been waiting on my Tagrisso since Dec.20, 2019. Have called multiple days and told something different every time! Despite telling call center folks at AZandMe several times that I was going to be out of my medication and being assured it was being processed, I...
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1 comment
Isley
#1808222

I'm going through the same with getting refill for my mom, now at most critical point in her recovery and has been out of meds for 15 days, no samples offered or not available. Something has changed they were more responsive before, never had to wait more than a day for order to be filled.

There has to be something we can do? Never been more frustrated in my life.

Review
#1761383 Review #1761383 is a subjective opinion of poster.

Very poor customer care | AstraZeneca review

I prescribe meds for patients on a daily basis with this company and others. I use PAP for uninsured patients. I have ordered meds on 10/24/19 and patient has not received as of yet. Called multiple times. Re faxed all info on 11/22/19. Still no meds. I am very frustrated with customer care. Reps do not know what they are talking about. I asked to speak to someone in management or pharmacy that had more knowledge of the company or who can get something done. Patients are out of meds!!!.
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Review
#1724510 Review #1724510 is a subjective opinion of poster.
Pros
  • In the past i could rely on them to send patients meds
Cons
  • Poor customer care
  • Customer care does not know how to refill
  • Customer care not finishing applications
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Very poor customer care | AstraZeneca review from Bolivar, Tennessee

1.0
Details
I prescribe meds for patients on a daily basis with this company and others. I use PAP for uninsured patients. I have ordered meds on 10/24/19 and patient has not received as of yet. Called multiple times. Re faxed all info on 11/22/19. Still no meds. I am very frustrated with customer care. Reps do not know what they are talking about. I asked to speak to someone in management or pharmacy that had more knowledge of the company or who can get something done. Patients are out of meds!!!.
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Review
#1724502 Review #1724502 is a subjective opinion of poster.
I had sent in application for Symbicort 160 /4.5, in December of 2018 which is what I hought was when you were supposed to fill out your forms for the next year .well I had my doctor send it in & the dr,s office sent in the wrong dosage , so they said the I could send...
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Review
#1471714 Review #1471714 is a subjective opinion of poster.
1.0
Details
On December 7, 2017 I had two heart stents inserted at a major Houston hospital. I was prescribed Brilinta 90 mg twice a day and provided with a promotional card for my use. One card was for commercially insured patients, the second was for Medicare Part D patients....
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Review
#1349553 Review #1349553 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
I was emotionally and psychologicalogically abused by 4 narcissists between 1978 and 1981. I have suffered such profound abuse thag I have had a lifetime of excriciating PTSD symptoms.I left the company under ttemendous pressure and was then lird abouy snd slandered up...
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Review
#1226570 Review #1226570 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
The plastic dispenser portion of my inhaler got broken and would no longer dispense. The pharmacy did not have and does not sell a generic dispenser that I could use. The medicine vial part is undamaged has only been used a few times. Rather than purchase another...
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Review
#1089322 Review #1089322 is a subjective opinion of poster.
Reason of review
Poor customer service
On July 12, 2017 was told by one of your associates after and long interview on phone that I was eligible for the free symbicort through Dec. 2017. He gave me pin, ID, group number to use at pharmacy. Went there and was told after 30 minutes with pharmacist on phone...
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Review
#1074899 Review #1074899 is a subjective opinion of poster.
Product
Astrazeneca Coupon
Reason of review
Order processing issue
1.0
Details
It has been almost 3 weeks that I have been trying to get a refill for my grandmother suffering from cancer. This medication is the only thing that keeps her alive and gives our family hope. After battling through the "misunderstandings" of our tax returns to changing...
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Review
#1019027 Review #1019027 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I live on social security and have tried and tried to qualify for the AstraZenica and Me help with prescription medication program. I give up! The company makes an application a technological nightmare. Don't be fooled by their advertising. They are totally...
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4 comments
Anonymous
#1802260

I agree.

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Review
#704151 Review #704151 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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Phone:
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Latest Question

AstraZeneca Questions
1.0
Details
I was prescribed Seroquel by my doctor for depression. 100 mg. made me restless with a feeling that I needed to crawl out of my skin. The doctor said to take 300 mg. which knocked me out into a zombie-like state, asleep I am told with my mouth wide open and...
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1 comment
Anonymous
#906544

I am on a "different drug" and am getting back to normal, that "different drug" name?

Review
#540843 Review #540843 is a subjective opinion of poster.
Preferred solution
Inform potential customers of AstroZeneca about the physical dependency that occurs and the discomfort that it will cause you while both under the influence of it and when it is discontinued.
Tags
  • AstroZeneca
  • Drug dependency
  • Pharmaceutical dangers